Busincss Continuity Plan (BCP) - Disclosure Statement

Tejara Capital’s Mission is to be a world class bank by focusing on service excellence and product quality. The bank has adopted industry leading best practices to establish a set of operating principles which govern how risks of a significant busincss disruption are mitigated to protect the Bank’s customers, employees and stakeholders.

The bank has a robust and well defined busincss continuity program which comprises of policies and procedures with clearly defined roles, responsibilities and ownership for Crisis Management, Emergency Response, Busincss Recovery and IT Disaster Recovery Planning. The bank’s BCP Steering Committee, represented by the senior executive management of the bank, approves and oversees the annual BCP strategy and road map.

The bank has a BCP site and a Disaster Recovery Site, where data is mirrored and backups are stored. Regular drills and tests are conducted to cover all aspects of the Busincss Continuity Plan. Plans are reviewed and maintained regularly to incorporate any changes to environment, people, proccss and technology. The bank’s BCP team continuously works towards strengthening the busincss continuity preparedncss of the bank.

The bank's busincss continuity program is developed to manage the impact of significant disruptions and will endeavor to resume busincss and operations to an acceptable level within a reasonable time in the event of a disaster. While the recovery time objectives (RTO) have been defined and documented in the plans, various external factors beyond our control could affect the actual recovery time.

The banks busincss continuity plan complies with the guidelines cssued by regulatory bodies and is subject to regular internal, external and regulatory reviews. The bank’s Internal Audit department conducts an annual review of the busincss continuity program.

Contact Details of Key BCP Personnel